Privacy policy
Last updated: March 27, 2026
WIGZU operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.
Depending on how you interact with our Services, we may collect or process the following categories of personal information:
Contact details, including your name, billing address, shipping address, phone number, and email address.
Payment information, including payment card details, billing details, payment confirmations, and transaction records.
Account information, including your username, password, preferences, and account settings.
Transaction information, including the products you view, add to your cart, purchase, return, exchange, or cancel, as well as your order history.
Customer support communications, including the information you provide when contacting us for assistance.
Device information, including your IP address, browser type, device type, and network connection information.
Usage information, including how you interact with our website, pages you visit, and the time and frequency of your activity.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, such as when you create an account, place an order, subscribe to communications, or contact customer support.
Automatically from your device, such as through cookies, log files, and similar technologies when you browse our website.
From service providers, such as payment processors, analytics providers, shipping carriers, and customer support systems that assist in operating our Services.
From partners or other third parties, including marketing partners or advertising networks that help us improve our services or promote our products.
How We Use Your Personal Information
Depending on how you interact with our Services, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to operate and improve our Services, including processing payments, fulfilling orders, arranging shipping, processing returns and exchanges, managing your account, remembering your preferences, and providing personalized product recommendations.
Marketing and Advertising
We may use your personal information to send promotional messages, special offers, and product updates by email, SMS, or other communication methods. We may also display relevant advertisements based on your activity on our website.
Security and Fraud Prevention
We use personal information to verify accounts, detect and prevent fraud, protect our customers and business, and ensure the security of our Services.
Communicating with You
We may use your personal information to respond to customer service inquiries, provide updates about orders, and maintain communication related to your account or purchases.
Legal Compliance
We may use personal information to comply with applicable laws, legal processes, government requests, and to enforce our policies and agreements.
How We Disclose Personal Information
In certain circumstances, we may share your personal information with third parties for legitimate business purposes, including:
Service providers who help us operate our business, such as payment processors, shipping companies, data analytics providers, IT service providers, and customer support platforms.
Marketing and advertising partners who help us promote our products and provide relevant advertisements.
Legal authorities, when required to comply with applicable laws, legal processes, subpoenas, or governmental requests.
Business transfers, such as in the event of a merger, acquisition, restructuring, or sale of business assets.
Third Party Websites and Links
Our Services may contain links to third-party websites or services.
If you access third-party websites through links on our site, their privacy policies and practices will apply. We are not responsible for the privacy practices or content of those external websites.
Children's Data
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can remove the information.
Security and Retention of Your Information
We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards.
However, no system is completely secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Your Rights and Choices
Depending on your state of residence within the United States, you may have certain rights regarding your personal information.
These rights may include:
Right to Access – You may request access to the personal information we hold about you.
Right to Delete – You may request deletion of your personal information, subject to certain legal exceptions.
Right to Correct – You may request correction of inaccurate personal information.
Right to Data Portability – You may request a copy of your personal information.
Right to Opt-Out of Marketing Communications – You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
Even if you opt out of marketing messages, we may still send transactional communications, such as order confirmations or shipping notifications.
To exercise your rights, please contact us using the contact information provided below.
Complaints
If you have concerns about how we handle your personal information, please contact us using the details below so we can address your concerns.
You may also have the right to file a complaint with your state’s consumer protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
When updates are made, we will revise the "Last Updated" date at the top of this page.
Your continued use of the Services after changes are posted indicates your acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or our privacy practices, please contact us:
WIGZU
SW 85th Ave
Miami, Florida, United States, 33155
Email: support@wigzu.com
Phone: +1 934-202-5474
